Privacy policy

This is the privacy and cookies policy for [http://www.verlan-paris.com], the e-commerce website of Verlan (referred to as "we," "us," and "our"), which facilitates the sale and purchase of our products (Site). As per European data protection legislation (Data Protection Law), we act as the data controller for the personal data processed in accordance with this policy.

When you visit the Site or communicate with us electronically, we are committed to safeguarding your online privacy. We understand the importance of maintaining the confidentiality of the personal information you provide, and in this policy, we explain the purposes behind collecting and processing personal data, how we use it, and the controls you have over your information.

By using the Site, you acknowledge that you have read and understood the terms of this privacy and cookies policy.

We treat all personal information you provide as confidential, and though there are certain circumstances under which we may disclose this information, we do so in compliance with applicable Data Protection Law and consumer legislation. Your information will be stored on secure servers, and our commitment is to uphold data protection and security standards.

Whose Personal Data Do We Process?

We may process personal data related to you if:

  • You are a user of the Site.
  • You are our customer.
  • You use our products.
  • You are an individual we want to target for advertising or marketing our products.

Information We May Collect From You

Through your interaction with the Site, we may collect and process the following information about you:

  • Information you provide by filling out forms on the Site, including your name, email address, billing and delivery addresses, telephone number, product selections, payment details, and login credentials.
  • Details of transactions with us, including goods we've supplied to you.
  • Communications you send us via email or phone, including queries, concerns, or feedback related to the Site.
  • Information from surveys you choose to respond to on the Site.
  • Pages you visited before and after using the Site.

While providing this information is not obligatory, please note that withholding requested information, such as your address or payment details, might restrict access to certain services.

We may run referral programs or similar initiatives that require you to provide the contact details of individuals who might be interested in our products. We will use these details solely for the relevant initiative's purpose and not for general marketing. By sharing these details, you confirm having permission and agree that we may identify you as the referrer in the message sent to them.

Cookies

What are Cookies? Most websites use cookies to enhance user experience. A cookie is a simple text file that websites issue to your computer, storing information about your website usage. Each cookie is unique to your browser and contains anonymous data like a unique identifier, website name, and numbers. Cookies remember preferences and shopping basket contents but do not store personal information like passwords or credit card data. Cookies are not programs and cannot contain viruses.

How We Use Cookies We use different categories of cookies on our Site for various purposes:

  • Strictly Necessary Cookies (Category 1): Essential for Site functionality.
  • Performance Cookies (Category 2): Collect anonymous data to understand Site usage.
  • Functionality Cookies (Category 3): Remember user preferences.
  • Targeting or Advertising Cookies (Category 4): Customize ads based on browsing habits.
  • Social Media Cookies (Category 5): Enable sharing on social media platforms.

We use both first-party and third-party cookies on our Site. You can manage cookies through your browser settings.

Information Sharing

We may share aggregate statistics with partners, advertisers, and third parties, but without personally identifiable information. We might disclose personal information to our affiliates, agents, or contractors for services related to the Site, always with appropriate safeguards.

In certain cases, we may need to disclose personal data to comply with legal obligations, prevent fraud, or protect individuals' safety or rights.

Public Forums

Public areas on the Site, like chat rooms and message boards, may expose disclosed information publicly. Exercise caution and avoid sharing personal details in such spaces.

Child Safety

Children should obtain parental or guardian permission before accessing the Site or sharing personal information online.

External Links

The Site may contain links to external websites with their own privacy policies. We are not responsible for these policies or processes.

Payment Processing

Payment details provided are encrypted using secure sockets layer (SSL) technology before submission. Payments are processed through secure servers operated by payment gateway providers. Your information submitted to these providers is subject to their privacy policies.

Security

We prioritize the security of personally identifiable information. While we implement security measures to prevent unauthorized access, transmission of information over the internet is not entirely secure. We use strict procedures to minimize risk, and you're advised to close your browser after sessions on shared or public computers.

Data Retention

We process personal data as long as necessary for original purposes, after which it's deleted or archived. Retention is subject to legal obligations or legitimate interests.

Storage of Your Information

Your data might be transferred and stored outside the European Economic Area. We ensure proper safeguards are in place when transferring data to non-EEA countries.

In-Store Clients

For in-store clients, we collect and process information including name, email, postal address, and more. We use this data to track sales, research, and send relevant information. You can control communication preferences regarding our products.

Your Rights

You have rights concerning your personal data, including access, rectification, erasure, withdrawal of consent, and complaint submission.

Contact Us

For privacy-related inquiries, contact us via email at info@verlan-paris.com.

Changes to This Policy

Any changes to this policy will be posted on this page and communicated through email where necessary. Check back for updates or changes.

Date of Policy

Last updated on 25/09/2023.